Google Instant misses letters

January 19, 2011 | 1 comment

After a couple of Google-praising posts, it’s only fair to point out one Google Product that doesn’t work well. When typing in the new “Google Instant” search field, I kept feeling like I was mistyping words or that my keyboard was getting sticky. But on closer inspection I realized that the fault lies with Google, not my keyboard or fat fingers.

As a member of the Instant-Messaging Generation, I do indeed type at lightning speed, which means that Google is returning it’s instant results at thunder speed. Or something like that. Now I just use my Firefox search bar. It was a nice thought to try to provide me with search results before I hit enter, but it’s not worth making me feel like I can’t type. #1 rule of usability: don’t make the user feel stupid.

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